Customer Service Specialist

Major established global company has an opportunity commutable to the east of Columbia, SC metro for a Customer Service Specialist that would have customer service responsibilities in their high volume manufacturing environment.? This day shift opportunity involves inventory assistance when needed and the tracking of shipments for customers and salespeople as needed.? Will arrange freight pickups and secure freight quotes for salespeople.? Will send invoices.? Invoice payments will be received and be recorded on spreadsheet and weekly will deposit invoice payments.? Data entry of sales orders is also a responsibility.? Will contact the customer on issues / questions arising from shipments or invoices and solve any problems.???There is also a 9% bonus potential.

  • At least 3 years of customer service related experience in manufacturing or other business to business role

  • HSG with a preference for further education

  • Strong follow up and organizational skills

  • Communication skills that are strong verbally / interpersonally, written as well as over the phone

  • Must be able to type with accuracy at least 40 words a minute

  • Professional demeanor in relating to others

  • Prefer customer service supervisory experience

  • A plus is being bilingual with the Spanish language

  • Word, Outlook and Excel experience

  • Would like SAP experience

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