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Assistant Service Manager/ Automotive Parts Advisor


Assistant Service Manager/ Parts Advisor


Carolina Chrysler Dodge Jeep Ram?has a unique opportunity for the right candidate! We are now hiring an Assistant Service Manager that will be cross-trained as a Parts Counterperson.?


? Start your career with Chrysler today!


Job Responsibilities:




  • Consultant and interpret customer needs for the mechanics.??
    Serve as the primary point of contact for all automotive service and repair matters.


  • Understand customers? problems and arrange for appropriate service.


  • Prioritize required services, and offer options


  • Set and manage the expectations of the service delivery for both the customers and mechanics.


  • Continuously keep the customer updated on repair needs and completion times.


  • Assist all mechanics and customers in purchasing needed parts and supplies.


  • Locating available parts when the dealership is out of stock.


  • Handling parts payment collection and making sure all parts are billed correctly through the service department and collision repair shop.


  • Referring to parts manuals (both hard copy and electronic format) to identify exactly the right part(s) for the make, model and year of vehicles being serviced.


  • Other duties as required





  • Exemplary customer service skills are a must


  • Previous Service Advisor and/or Parts Sales experience a plus


  • ADP or Reynolds and Reynolds experience highly preferred


  • Valid driver's license




Dealerships Commitment to you:




  • Competitive Wages


  • Health, Dental, Vision


  • 401k?


  • Paid Vacation


  • Opportunity for advancement


  • Professional work environment




?Start your career as a Service Advisor with Chrysler today. Apply Now!




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