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Manager, Materials & Customer Services

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufactuing, and distribution facilities.
Oversee the execution of production schedules and assure the application of all production, test, development, documentations and safety standards.
Ensure controls, inventory levels and flow of materials are consistent with forecasts for production and customer service requirements
Assist in formulation of business plan including capital improvements and projection of plant production capabilities
Utilize Lean concepts to reduce and manage WIP and improve material flow.
Coordinates with production operations, engineering, maintenance and other departments in the accomplishment of production goals
Ensure prompt and economical receipt of materials, supplies and parts
Develop strategic relationships with suppliers to ensure continuous supply at the best value.
Develop supplier performance metrics, monitor supplier performance, and drive corrective actions as required.
Liaison between the customer, sales, engineering, quality and the Lugoff plant.
Provide sales statistics, past due and other necessary information to appropriate personnel
Receive processes and verifies the accuracy of orders from customers and customer purchase orders.
Initiate required action for response to customer service requests for order changes including the maintenance of order files, and communicate changes to the appropriate personnel.
Bachelor degree in Business Administration or a related field is required.
Master degree is preferred
3-5 years' experience in materials procurement and customer services in a manufacturing environment.
5 or more years' experience in inventory or production control
In depth understanding of production scheduling, customer service, engineering and quality
Oracle experience is required
APICS certification a plus
Must demonstrate good oral and written communication skills.
Detail oriented and ability to work in a team environment.
Excellent communication skills
Excellent computer skills (MS Office products).
High sense of urgency and the ability to excel in a high pressure environment is required
We are an Equal Opportunity Employer and do not discriminate aganst any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.



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